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Chapter 12: Order History

View your PayPal wallet top-up transactions and download payment receipts.

Order History Interface


How to Access Order History

  1. Click 📋 Orders from Dashboard
  2. View your PayPal wallet top-up transactions in the Order Details table

Understanding Order Details

Order Information Display

Order Table Columns:

  • Order ID: Unique PayPal transaction identifier (e.g., "3Y035928Y8828743B")
  • Date: When you topped up your wallet (e.g., "6/13/2025")
  • Status: PayPal payment status with colored badges
  • Amount: Amount you added to wallet in USD
  • Invoice: Download button for PayPal payment receipts

Status Types

COMPLETED (Green Badge)

  • PayPal payment successfully processed
  • Funds added to your wallet
  • Receipt available for download

How to Download Payment Receipts

  1. Locate your wallet top-up in the Order Details table
  2. Click Download Invoice button (📥 icon)
  3. PDF receipt downloads automatically to your device
  4. Save the file for your records

All completed PayPal payments show "Download Invoice" button for receipts.


Wallet Top-up Amounts

Common Top-up Amounts

PayPal Wallet Top-ups:

  • $10.00 USD: Small wallet top-up
  • $65.00 USD: Medium wallet top-up
  • $114.00 USD: Large wallet top-up
  • $19.00 USD: Custom wallet top-up

Payment Source

  • PayPal Only: All transactions are PayPal payments to add funds to your wallet
  • Note: Order History only shows PayPal top-up transactions, not service charges or subscription fees

Managing Your Wallet Top-up History

Reviewing Transactions

  • Check regularly: Monitor your wallet top-up payments
  • Verify amounts: Ensure PayPal charges match your top-ups
  • Download receipts: Keep records for accounting
  • Report issues: Contact support for discrepancies

Record Keeping

  • Business expenses: Download receipts for tax purposes
  • Payment tracking: Monitor wallet funding transactions
  • PayPal verification: Confirm successful wallet top-ups

When to Check Order History

Regular Reviews

  • After wallet top-ups: Verify PayPal payments processed successfully
  • Before low balance: Check when you last added funds
  • Before tax season: Gather wallet funding records
  • Payment issues: Check PayPal transaction status

Before Contacting Support

  • Find Order ID: Locate specific PayPal transaction reference
  • Check payment status: Verify if wallet top-up completed
  • Download receipts: Gather PayPal payment documentation

Troubleshooting Common Issues

If Download Invoice Fails

  1. Check browser settings: Allow pop-ups and downloads
  2. Try different browser: Use Chrome, Firefox, or Safari
  3. Clear browser cache: Remove temporary files
  4. Contact support: Provide Order ID if issues persist

If Order Missing

  • Check date range: Orders may be from different time period
  • Verify account: Ensure you're logged into correct account
  • Wait for processing: Recent payments may take a few minutes to appear

If Amount Incorrect

  • Review PayPal receipt: Check the amount you actually paid through PayPal
  • Consider PayPal fees: Amounts may include PayPal processing fees
  • Check wallet balance: Verify funds were added to your wallet
  • Contact support: Provide Order ID for investigation

Data and Privacy

Payment Record Retention

  • Permanent storage: PayPal top-up history kept indefinitely
  • Legal compliance: Payment records maintained for tax and audit purposes
  • Receipt access: Download PayPal payment receipts anytime

Security

  • Encrypted data: All PayPal payment information secured
  • Access control: Only account owners can view wallet top-up history
  • Secure downloads: Receipt PDFs protected during transfer